Refund policy

We want you to love what you find at the misfit market. If something isn't right, we're here to help.

Eligibility We accept returns on items that are unopened and in their original packaging, initiated within 14 days of delivery. Items that have been opened, used, or damaged after receipt are not eligible for return.

Non-Returnable Items The following are final sale and cannot be returned: perishable goods (e.g., honey), digital products or downloadable content, customized or personalized items, and intimate or sanitary goods.

How to Initiate a Return Contact us at [your email] within 14 days of receiving your order. Include your order number and reason for return. We'll review your request and provide return instructions if approved.

Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping method — we cannot guarantee receipt of returned items without tracking.

Refunds & Store Credit Once your return is received and inspected, we'll notify you of approval. If approved, you may choose between a full refund to your original payment method (processed within 5–10 business days) or store credit applied to your account for future use.

Damaged or Defective Items If your item arrived damaged or defective, please contact us within 48 hours of delivery with photos and we'll make it right at no cost to you.